Duke OneLink Help

FAQ

Who is eligible for a Duke OneLink ID?

Applicants for Duke degrees are eligible to register for the Duke OneLink ID.

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What is my OneLink ID?

Your OneLink ID is created during registration in the Duke OneLink system. It can either be a OneLink external ID (using a social Login such as Google, Facebook, LinkedIn or Yahoo) or a OneLink ID.

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Can I change my OneLink ID?

Once your OneLink ID has been activated, the value cannot be changed. You may still update your email address with the Admissions Office, but your original ID will remain your OneLink ID.

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I already have a Duke NetID. Do I still get a OneLink ID?

If you are a currently enrolled student, you will access your application by going into DukeHub and selecting "applicant" as your role.

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How long does my OneLink ID last?

Your OneLink ID will be valid as your role remains active; however, accepted students who matriculate will be granted a Duke NetID upon matriculation.

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Can I share my OneLink ID and password with my family and friends?

You are the only person who should ever use your OneLink ID and password! If someone has your OneLink ID and password, he or she can look at confidential information about you.

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What is a good password?

To protect your confidential information, please establish a STRONG password that meets the following Duke guidelines:
It must contain:

  • A minimum of 7 characters
  • A combination of upper and lower case letters
  • A number OR a special character: *!_^$#&%@^=~+-

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I clicked on a link, but nothing happened. What are some possible causes?

Browsers: Using older browser versions, non-compatible browsers or disabling browser features, such as Javascript, cookies and SSL, may reduce site functionality.

Pop-Up Blockers: If you have a pop-up blocker installed and on, it may prevent some functionality.

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