Guest

Guest Access is available in the student portal, DukeHub and with this functionality students can grant parents (primarily for undergraduates), employers, spouses (primarily for graduate and professional students), or others’ access to view certain elements of their record.  This access has been requested by both parents and students over the years and will reduce the number of students who share their NETIDs and passwords with their parents.  It gives the students control over the student academic data they share.  Students are able to select what access a particular guest may have (e.g., the guest can see the student’s bill, but not grades).  They can give different levels of access to different guests.  The students can access this functionality on the front page of the Student Center near the bottom of the page, under personal data. 

Items to note:

  • The guest will have view-only access to most items.  They cannot, for instance, register for the student.  The only actions a guest can take is to pay the student’s bill, or with the student's permission, to update the student's medical insurance option. 
  • The provision of access by the students to the guest does not replace or change university policy about administrators having discussions with parents or other relations about the student.   Current confidentiality and FERPA procedures should still be followed. 
  • Only the student can add, delete, or change the access given to a particular guest.  If a parent calls and requests access of an administrative unit, the response should be for the parent to ask the student.  
  • The students will be informed of their FERPA rights and the implications of giving certain kinds of access.  Some managers have expressed concern that students may feel compelled to share information with parents, guardians, or spouses.  We would like advisors and administrators to counsel students to be judicious in granting access and to communicate that this service is entirely optional.  
Here is a list of the items to which the students can grant access:

Academics:

Class Schedule

Grades – Final/Mid-term

Academic History

Bursar Information:

Account Activity

Bills/Make A Payment

Payments

1098T Tax Form

Financial Aid:

Awards Package

Estimated Parent Contribution

To Do List

Student Financial Aid Budget

Loan History

Personal:

Addresses

Phone Numbers

Email Addresses

  Insurance:

  Enter Insurance Information