General Information

Project Management and Support

ImageNow will be globally supported by SISS and SISS OIT.   After exploring various implementation models, the enterprise model was determined to be the most cost-effective and most beneficial for the user community. The key benefits include unlimited user access, support for production, test and fail-over hardware environment, functional project management and high-level maintenance support.

Each implementing unit will identify and train the appropriate number of local experts ("Power Users") who will be responsible for managing ImageNow within their unit and serve as a key trainer, trouble shooter and local system owner during implementation planning and after go-live.  The individuals will work in partnership with the SISS Team and serve as members of the SISS Imaging Users group.